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regulations

Welcome to the Diamond Dave website – https://ddjewles.com/
Browsing and using this website is subject to your full agreement to the terms detailed below:

1. General

  • The Site is managed and operated by Diamond Dave (hereinafter: the “Company”).

  • Using the site to purchase products, register for the personal area, or browse content constitutes full and express agreement to these terms and conditions.

  • The Company may change the regulations from time to time, and the binding version is the one that appears on the site at the time of ordering.

2. Purchase on the website

  • The site allows you to purchase jewelry online conveniently and securely.

  • All prices on the site include VAT unless otherwise stated.

  • Payment on the site is made by credit card through a secure payment system.

  • A purchase confirmation will be sent to the customer by email immediately after payment is completed.

3. Warranty and service

  • Every piece of jewelry sold on the site undergoes strict quality control.

  • If there is a manufacturing fault or defect, the company will replace or repair the product at its discretion.

  • Product images are for illustrative purposes only, and there may be differences between the image and the actual product due to manual production or customization.

4. Personal area and registration

  • Purchasing on the site is possible with or without registration.

  • Registered users enjoy access to previous orders, the ability to save items, and more.

  • The customer is responsible for maintaining the confidentiality of the account information and password.

5. Transaction cancellation and returns

  • A transaction can be canceled within 14 days of receiving the product, as long as it has not been used and is in its original packaging.

  • A refund will be given according to the Consumer Protection Law, with the offset of cancellation fees in accordance with what is permitted by law.

  • Custom-made products (e.g. engraving or resizing) are not returnable unless there is a defect.

6. Illegal or Unauthorized Use

  • The site may not be used for illegal purposes, including copying or distributing content without prior permission.

  • The company reserves the right to block users who violate the terms of use.

7. Copyright

  • All content, designs, images and texts on the site are the exclusive property of Diamond Dave and may not be copied or used without express prior written permission.

8. Contact

For any questions, inquiries or requests, you can contact us by email: [service email address] or via the contact form on the website.

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